Position title
Full time Trainee in Cert IV in Business Client Services Officer

About this opportunity

You will complete a Certificate IV in Administration over 24 months through a combination of formal training with a Registered Training Organisation (RTO) and practical on-the-job experience with Host Employer, Linked Community Services.

Throughout your formal training and practical experience in the workplace, you will have the opportunity to:

  • Carry out office administration tasks including answering and directing phone calls, data entry, some finance and invoicing duties, and supporting the team where required.
  • Provide quality customer service
  • Scheduling and dispatching of community transport.


The successful applicant

To be successful in this role, you will need to possess the following capabilities and knowledge:

  • Good customer service skills
  • Honest and reliable
  • Good communication skills, both verbal and written
  • Willingness to learn and work in a team environment


Mandatory requirements

  • Current drivers licence (P1 or above), or close to obtaining
  • Current Working with Children’s Check (or willingness to obtain)

About HVTC Group

HVTC Group is an expert in the employment and training of apprentices and trainees. We believe skills change lives and that apprenticeships and traineeships can open doors to incredible careers. This is why we partner with businesses to match the right person with the right career.

During your traineeship, you'll be employed by HVTC Group and will have the opportunity to work directly with our Host Employer, Linked Community Services . We'll provide you with ongoing mentoring and support to help you achieve your career goals and unleash your true potential.

What’s in it for me?

Being a HVTC traineeship opens the door to working for industry leaders via our key connections with major local employers. Our network of Host Employers means we can offer rotations to ensure you can fulfil your education and training requirements; become qualified without getting yourself into debt and actually earn an income!

Throughout your traineeship, you’ll also be able to take advantage of our exclusive employee benefits such as coaching and mentoring, safety training, discounted health benefits, rewards and counselling.

How to apply



To apply for this role, click this link https://www.seek.com.au/job/71269462?ref=search-standalone&type=standout#sol=9a4a3dd8373cfcbb37390765dae99c060df63c25 .

All applications require a resume and cover letter outlining your suitability to the role.

If you require assistance with the recruitment process (for instance, this may be filling out forms, interviews, or completing online tests), please contact your recruitment representative on 1800 247 864. We are happy to provide any necessary reasonable adjustments or assistance you may need.  Please do not hesitate to ask for any help. We look forward to hearing from you.

What else is involved?

After submitting your online application, you may be invited to complete online testing, interviews and pre-employment medicals. We’ll also contact your references if you progress through these recruitment stages. Please be sure to check your emails (including your junk folder) and respond to missed phone calls, voicemail messages and text messages.

If you have any questions about this role, please contact Nicole Lean on 02 4932 4222.

Applications close on 24th November 2023

As a recognised Diversity Champion, HVTC is committed to Equal Employment Opportunities, Ethical Practices, and the principles of Cultural Diversity. We encourage applications from all members of the community, including people from indigenous backgrounds, people with disability, women seeking non-traditional trade opportunities, people from culturally and linguistically diverse backgrounds, and mature aged people. If you require assistance lodging your application with HVTC, please contact our Recruitment Team on 1800 247 864.

Date posted
November 20, 2023
Closing date
November 24, 2023
Job Location
Port Macquarie, 2444
Employment Type
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